Privacy Policy

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Kumo Software Privacy Policy

Kumo Purchase Order Number App Privacy Policy

 

Last updated: 4/16/2026

1. Introduction

Welcome to Kumo Software (“Kumo”, “we”, “us”, “our”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website kumosoftware.com (the “Site”) or use our services (“Services”).

By using the Site or Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use the Site or Services.

2. Information We Collect

We collect information in several ways:

a. Information You Provide Directly

  • Contact information (name, email address, phone number, business address) when you reach out via contact forms or sign up for our Services.
  • Payment/billing info when purchasing or subscribing to features.
  • Account credentials (username, password).

b. Information Collected Automatically

  • Log data: IP address, browser type, operating system, referring/exit pages, pages visited, date/time, and similar usage data.
  • Cookies and tracking technologies to understand how you interact with our Site and Services, improve functionality, and personalize your experience.

c. Information from Third Parties

  • If you log in via an external service or choose to link an ad platform, we may receive data from that platform (e.g. click IDs, campaign data).
  • Other third party tools used for analytics or advertising.

3. How We Use Your Information

We use collected information for the following purposes:

  • To deliver and maintain our Services.
  • To process purchases, billing, and related support.
  • To communicate with you (e.g., announcements, updates, customer support).
  • To analyze usage and improve our Site, Services, and features.
  • To link conversion data (online/offline), click IDs, campaign sources, and tie together user activity (e.g., sessions, form submissions, account & order status behavior) so you can see what’s driving revenue.
  • To comply with legal obligations and protect our rights.

4. Cookies, Tracking & Session Data

  • We use cookies and similar technologies (e.g. local storage, pixels) to track sessions, user behavior, and conversion data.
  • For Shopify users, we may use clientID or pixel-based tracking.
  • For non-Shopify sites, we may set up subdomains or server-based methods to maintain tracking across browser restrictions (e.g. Safari’s Intelligent Tracking Prevention).
  • You can control cookies through your browser settings. Please note, disabling certain cookies may affect the functionality of our Services.

5. How We Share Information

We may share information with:

  • Service providers who help us deliver, maintain, analyze, or improve our Services.
  • Advertising & analytics partners to report conversion data or campaign metrics.
  • Legal & compliance disclosures if required by law, court order, or to prevent harm.
  • Business transfers: in case of merger, acquisition, or sale of assets.

We do not sell your personal information ("sale" as defined under laws like CCPA) without your consent.

6. Data Retention

We retain your information only as long as needed to fulfill the purposes outlined above, including legal, accounting, or reporting requirements.
We may anonymize or aggregate your data so it is no longer personally identifiable, and then retain it for analysis.

7. Your Rights

Depending on your jurisdiction, you may have rights such as:

  • Access your personal data and request a copy.
  • Correct or update your information.
  • Request deletion of your personal data.
  • Restrict or object to processing.
  • Portability: receive your data in portable format.
  • Opt-out of certain tracking or marketing communications.

To exercise your rights, please contact us at the address below. We may need to verify your identity first.

8. Security

We take reasonable steps to protect your personal information, including:

  • Encryption (in transit via HTTPS, and where feasible at rest).
  • Internal access controls.
  • Monitoring and audits.
  • Ensuring third-party service providers adhere to security standards.

9. International Data Transfers

If we transfer your information outside your jurisdiction (for example, outside the EEA for EU users), we commit to using appropriate safeguards (such as contractual clauses) to protect your data in accordance with applicable laws.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children under 16. If you believe we have done so, please contact us, and we will delete that information.

11. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will update the “Last updated” date at the top.
If changes are material, we’ll provide more notice (e.g. via email or prominent notice on the Site).

12. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your rights, you may contact us:

Kumo Software
Email: support@kumosoftware.com
Address: 12927 Cynthia Lane, Clermont, FL 34715


Privacy Policy – Require Purchase Order Number

Last Updated: 4/16/2026

Require Purchase Order Number (“the App”) is developed and operated by Kumo Software (“we,” “us,” or “our”). This Privacy Policy describes how we collect, use, and protect personal data when merchants install and use our App in connection with their Shopify store.

1. Overview

The App enables Shopify merchants to require and capture Purchase Order (“PO”) numbers during checkout and associate them with orders for internal business use.

We are committed to collecting and processing only the minimum data necessary to provide this functionality.

2. Information We Collect

We collect and process limited information solely to provide the App’s functionality:

a. Merchant Data

  • We collect certain information about the merchant and their Shopify store in order to install, operate, and support the App. This may include:

    • Store identifiers (e.g., store ID, myshopify domain)
    • Store details (e.g., store name, description, primary domain)
    • Business contact information (e.g., email address)
    • Business address information (e.g., city, province/state, country, postal code)
    • Store configuration details (e.g., timezone, locale, Shopify plan type)
    • Installation and usage data (e.g., install date, last active date, uninstall status)

    This information is provided by Shopify and is used solely to support app functionality, merchant support, and service reliability.

b. Order-Related Data

  • We do not store customer data on our own servers. Purchase Order (PO) numbers collected through the App are stored directly within the merchant’s Shopify store and are not retained by us.

c. Customer Data

We do not independently collect or store sensitive personal customer data such as:

  • Full names
  • Payment details
  • Addresses

Any customer-related data accessed is limited to what is necessary to associate the PO number with an order and is processed in accordance with Shopify’s platform permissions.

3. How We Use Information

The App does not collect or store customer personal data on its own systems. Any Purchase Order (PO) information entered during checkout is stored directly within the merchant’s Shopify store (e.g., as order metafields) and is not retained by us. The App does not maintain independent copies of this data or provide functionality to search or retrieve PO numbers outside of the Shopify platform.

4. Data Minimization

We adhere to the principle of data minimization and only collect data necessary to deliver the App’s core functionality. No additional or unrelated personal data is collected.

5. Data Sharing

We do not sell, rent, or share personal data with third parties.

Data may be processed by trusted infrastructure providers (e.g., hosting services) solely for the purpose of operating the App, and such providers are contractually obligated to protect data.

6. Data Retention

We retain data only for as long as necessary to provide the App’s functionality to the merchant.

Upon uninstallation of the App, we will delete or anonymize stored data within a reasonable timeframe, unless retention is required for legal or compliance purposes.

7. Data Security

We implement appropriate technical and organizational safeguards to protect data, including:

  • Encryption of data in transit (HTTPS)
  • Encryption of data at rest
  • Access controls to limit unauthorized access

8. Merchant Responsibilities

Merchants are responsible for:

  • Ensuring their own privacy policies disclose the use of this App
  • Obtaining any necessary customer consents required under applicable laws
  • Managing customer data in compliance with applicable privacy regulations

9. Customer Rights and Consent

The App does not independently collect or manage customer consent preferences. All customer interactions occur within the Shopify checkout environment and are governed by the merchant’s policies and Shopify’s platform.

10. International Data Transfers

Data may be processed in countries other than the merchant’s location. In such cases, we ensure appropriate safeguards are in place to protect personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated “Last Updated” date.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Kumo Software
Email: support@kumosoftware.com
Address: 12927 Cynthia Lane, Clermont, FL 34715